FAQ,s
❓ Frequently Asked Questions (FAQs) – Treat By Adeebas
Welcome to Treat By Adeebas — your go-to destination for high-quality haircare, skincare, and beauty products in Pakistan!
Below are answers to some of the most common questions our customers ask.
Still need help? Contact us directly:
📧 Email: adeebakhan5509@gmail.com
📞 WhatsApp: +92 348 9230257
🛒 Q. Is it safe to shop online at Treat By Adeebas?
A. Absolutely!
Your privacy and security are our top priority. We use encrypted technology to keep your personal and payment information safe. Shop with full confidence on our website.
🛍️ Q. How do I place an order?
A. It's easy! Just follow these steps:
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Browse through our categories: Haircare, Skincare, Beauty
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Click on the product you want
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Select “Add to Cart”
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Want more items? Just repeat the process
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Click the cart icon when you're done
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Hit “Proceed to Checkout”
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Fill in your shipping details
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Choose your payment method
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Click “Place Order”
You’ll receive an order confirmation via email or WhatsApp right away.
❌ Q. Can I cancel my order?
A. Yes, you can — but only before it's shipped.
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If you created an account, go to Order History to cancel
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If you ordered as a guest, cancel during the confirmation call/message
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Or contact us directly via WhatsApp or email for fast cancellation
🔁 Q. What is your return policy?
A. We accept returns on eligible items within our return window.
Products must be unused, unopened, and in original condition.
Please review our full Return & Refund Policy on the website.
💸 Q. Do you offer refunds?
A. Yes.
Refunds are processed after your returned item is inspected.
Conditions and processing time may vary. Visit our Refund Policy page for full details.
🚚 Q. What is the shipping cost?
A. We offer FREE standard delivery all over Pakistan.
No hidden charges!
📦 Q. Which courier service do you use?
A. We work with reliable Pakistani courier companies to ensure fast and secure delivery.
Tracking info will be sent to you once your order is shipped.
⏱ Q. How long does delivery take?
A. Typically 2–5 working days, depending on your location and order volume.
🔄 Q. What if the product I want is out of stock?
A. Don’t worry — just reach out!
Contact us via WhatsApp or email, and we’ll let you know if it’s being restocked or offer a pre-order if available.
🙋 Still Have Questions?
We’re here to help!
📧 Email: adeebakhan5509@gmail.com
📞 WhatsApp: +92 348 9230257
🌐 Website: treatbyadeebas.shop
Thank you for choosing Treat By Adeebas — where beauty meets care, with love from Pakistan.